Frequently Asked Questions
Below are answers to some of the most common questions about Falcon Bottled Drinking Water, our products, and our services. If you need further assistance, our customer care team is always happy to help.
Falcon Bottled Water is known for its consistent mineral composition and refreshing taste. Our water is produced without chemical treatment or chlorine and supports everyday hydration, helping with skin moisture and digestion.
Yes. Falcon bottled water can be safely used after boiling.
You can place an order by calling our customer care number at 800 6669.
Yes. Falcon bottled water undergoes Ultra-Violet (UV) irradiation and ozone disinfection. These processes effectively destroy bacteria, viruses, fungi, and spores, ensuring microbiologically safe drinking water.
Yes. Falcon provides free dispenser cleaning service to all customers. You can book this service by calling our toll-free number 800 6669.
A refundable bottle deposit is charged for each 5-gallon bottle delivered, usually appearing on the first invoice depending on your plan. The deposit is fully refundable upon return of empty bottles, subject to submission of the original invoice.
Yes. Falcon uses BPA-free 5-gallon bottles to ensure safe and hygienic water storage.
If you are a recurring 5-gallon customer, empty bottles are collected during each scheduled delivery. Simply leave them with the coupons at the prearranged pickup location.
Billing is based on the payment method selected at the time of service signup. All invoices clearly show bottled water charges, additional product orders, and applicable VAT.
Bottled water should be stored in a cool, dry place away from direct sunlight and sources of strong odors such as cleaning products, solvents, or fuels. Partially consumed bottles should always be capped when not in use.
Still Have Questions?
If you need more information or assistance, please contact our customer care team. We are committed to providing clear answers and dependable service.
Falcon Bottled Drinking Water – Pure answers. Trusted service.